Can I pick up my order instead of having it shipped to me?
So, you want to stop by our offices and say hi, huh? We’d love that! However, we are currently closed to the public due to restrictions mandated by the City of Los Angeles.
How can I change my shipping address?
Unfortunately, after an order is placed, the shipping address cannot be changed. If you’ve entered an incorrect address, please contact us and we will do our BEST to see if it can be adjusted. Even if you reach out immediately after placing the order, there is no guarantee that it can be changed, BUT we will try!
My order was marked as delivered, but has not been received.
Please contact us within 3 business days of indicated delivery so that we may review the appropriate solution.
Domestic Free Shipping
We’ll ship anything on our site to anywhere in the United States – even Alaska, Hawaii and Puerto Rico, free on orders over USD $75*. Free shipping uses our standard Economy Shipping Service delivered by USPS, UPS, or FedEx.
International Free Shipping
We’re currently working on setting this up. So please stay tuned!